FAQs

[1]
How to make inquiry?
In order to get price, please provide size, color, quantity and tell us what process you want for your product, otherwise, we will recommend the best solution to your requirment.

[2]
How to begin a new order?
We can proceed with artwork or original sample.

[3]
How to prepare artwork?
We can work with AI, PDF, EPS, CDR. If you don’t have artwork in this format, we can take your pictures, hand drawings, etc and create an artwork for you.

[4]
How to pay my orders?
For the time being, we accept T/T (Telegraphic Transfer) and PayPal. Bank charges outside China and Hong Kong will be at vendee’s expense.

[5]
How to deliver my orders?
As we have cooperated with international couriers such as UPS, FedEx, DHL and TNT for many years, we can have considerable discount from them by using our prepaid account.